1. Start with the arrival date
Work backwards from the next stay. Note when the property was last occupied, whether any maintenance has taken place and when keys will be available. Allow time to assess unexpected issues before promising a guest-ready date.
2. Arrange a visual check
Ask for a record of the accessible rooms and outside areas. Look for visible water marks, damage, open windows, missing items and outdoor debris. A visual check helps identify the next action; it is not a technical inspection of electrical, plumbing or structural systems.
3. Choose the right cleaning scope
A property closed for a season may need a deeper reset than a normal changeover. Send photographs of the kitchen, bathrooms and dusty areas. Specify interior windows, the oven and fridge if needed, and confirm water, electricity and access before the visit.
4. Prepare linen and supplies
Count the beds and towels required. Identify clean spare sets and agree laundry collection or handling. List toiletries and kitchen essentials with quantities, preferred products and a purchase budget. Separate the cost of products from any restocking fee.
5. Make an outdoor and repair list
Include garden presentation, patio tidying and small repairs that would affect the arrival. List door adjustments, loose handles or other agreed minor tasks separately from specialist faults. Confirm whether tasks can be combined in one visit, and agree the price before work starts.
6. Confirm the final update
Agree which photographs and notes you want after the visit. Keep the record with the arrival instructions and note any task still awaiting approval. A completed cleaning visit does not mean every maintenance issue has been resolved.
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